Frequently asked questions
What is Collectors Café? What is CollectorVision? How do I know that the item I am buying is legitimate? How you curate the dealers? What happens if another expert disagrees that an item I purchased is authentic?
How do I sign up? Who can see my profile? What information do you store on your users? Will my information be shared with any 3rd parties? How do I import friends so that they can see my collections?
When will I receive my item? Is the listed price what I will pay? Who pays for shipping? What is the return policy?
I placed a bid on an auction. How can I track the auction? When will I receive my item if my bid wins? Is the listed price what I will pay? Who pays for shipping? What is the return policy?
How does a celebrity join? Am I interacting directly with the celebrity? How do I know that all of these items were actually owned by the celebrity?
How can I sell an item on Collectors Café? If an item of mine sells, how do I get paid? How can I share my listing with friends?
How do I get my convention event listed?
How do I get my appraisal event listed?